okbae Privacy Policy

1. Introduction and General Information

okbae ("we", "our", "platform") is a trusted online betting and casino platform. We place the highest priority on protecting the privacy of our users. This privacy policy explains how we collect, use, store, and under what circumstances we may share your personal information with third parties.

By visiting our website okbae.cam or beginning to use our services, you agree to comply with the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy may be updated from time to time. If any changes are made, we will publish them on the website along with an updated date. For significant changes, we will notify you at your registered email address.

2. What Information We Collect

okbae collects various types of information, which helps us improve the quality of our services and meet legal obligations. The categories of information collected are described below.

2.1 Information You Provide Directly

When you create an account on our platform or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile phone number
• National ID or passport number (for identity verification)
• Address and residential details
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
• Transaction history

2.2 Automatically Collected Information

When you visit our website or use the app, certain information is collected automatically:

• IP address and device identifier
• Browser type, version, and operating system
• Date, time, and duration of visit
• Information collected from cookies and similar tracking technologies
• Referral URL and navigation patterns
• Gaming activity and betting history

2.3 Information Received from Third Parties

We sometimes receive information from reliable third parties, such as identity verification services, fraud prevention systems, and payment processing organizations. This information is used to ensure the security of your account.

3. Purpose of Using Information

okbae uses your information only for legitimate purposes. The main reasons we use information are:

3.1 Service Operation and Improvement

• Creating and managing your account
• Processing deposits and withdrawals
• Personalizing the gaming experience
• Resolving technical issues
• Monitoring platform performance

3.2 Security and Legal Compliance

• Verifying your identity and confirming age of 21+
• Preventing fraud and money laundering
• Implementing responsible gambling policies
• Complying with relevant legal obligations
• Assisting in dispute resolution

3.3 Communication and Support

• Providing 24/7 live chat support
• Sending important account notifications
• Informing you about policy changes
• Notifying you about relevant promotional offers (subject to your consent)

4. Information Sharing and Disclosure

okbae does not sell your personal information to third parties. However, in certain circumstances, limited information may be shared with a few trusted partners to operate our services.

4.1 Service Provider Partners

We may share necessary information with the following types of service providers, but only within the scope of their designated responsibilities:

• Payment processing organizations (bKash, Nagad, Rocket, Upay, and banks)
• Identity verification service providers
• Cybersecurity and fraud prevention organizations
• Game software providers (for technical reasons)
• Data analytics and site performance services

4.2 Legal Obligations

We may disclose information if we are legally required to do so to comply with a court order, government directive, or applicable law. In such cases, we will try to notify you in advance where possible.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, your information may be transferred. In such circumstances, we will inform you in advance and your information will remain protected under this privacy policy.

5. Cookies and Tracking Technologies

okbae uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of our site.

5.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security; these cannot be disabled.
• Functional Cookies: Remember your preferences and settings.
• Analytical Cookies: Collect site usage statistics to help improve services.
• Marketing Cookies: Used to display relevant advertisements (subject to your consent).

You can control or disable non-essential cookies through your browser settings, however this may affect some functionality of the site.

6. Data Retention and Security

6.1 Data Retention Period

We retain your information for as long as necessary. All information is kept for as long as the account is active. Even after an account is closed, certain information may be retained for a specified period to meet legal requirements.

6.2 Security Measures

okbae uses industry-standard security technology to keep your information safe:

• SSL/TLS encryption — all data transfers secured
• Encrypted database storage
• Two-factor authentication
• Regular security audits and penetration testing
• Restricted internal access controls
• 24/7 cyber threat monitoring

However, complete security on the internet cannot be guaranteed. If you notice any suspicious activity, please contact us immediately.

7. Your Rights

okbae respects your rights regarding data privacy. You may exercise the following rights:

7.1 Right to Access Information

You may request from us at any time to let you know what information we hold about you. We will provide this information within a reasonable time.

7.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your information, you may request a correction. We will make the correction promptly after verifying the evidence.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, due to legal obligations, dispute resolution, or ongoing transactions, it may not be possible to completely delete some information.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing communications or certain analytical purposes. After receiving such a request, we will stop the relevant activity.

7.5 Right to Data Portability

You have the right to receive the information you have provided in a structured, machine-readable format. Contact our support team to make this request.

8. Protection of Minors' Information

okbae is for users aged 21 and above only. We do not knowingly collect information from minors. Through an age verification process at registration, we ensure that no minor is able to use our services.

If we have reason to believe or find evidence that a minor's information exists in our system, we will immediately delete that information and close the associated account.

9. International Data Transfers

Our servers and some service providers may be located outside Bangladesh. If your information is transferred to another country, we will ensure that appropriate data protection measures are in place in that country. We maintain the standards of this privacy policy for all international transfers.

10. Third-Party Websites and Links

Our platform may occasionally contain references to third-party services. okbae is not responsible for the privacy practices of these third parties. It is advised to read their own privacy policy before using any third-party service.

11. Changes to the Privacy Policy

okbae may update this privacy policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:

• Minor changes: by publishing an updated date on the website
• Significant changes: by sending a notification to your registered email address
• Fundamental changes: by requesting your explicit consent at the time of login

Continuing to use the services after changes are made will be considered as your agreement to the updated policy. Therefore, it is advised to check this page regularly.

12. Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the website
• Support Language: Bengali

We try to respond to all data privacy requests as quickly as possible. Your information security is of the highest importance to us and we value your trust.